Please complete the form below BEFORE returning your Terror Ted and we will be in touch.
If your Terror Ted is damaged on arrival, please fill in this form as soon as possible, including a detailed description of your reason for return. Please also forward a photograph to if your Ted is damaged. You will be offered the option to return your Terror Ted for repair or a full refund.
Please note that I cannot be held responsible for errors incurred by the customer, i.e. incorrect addresses or other personal details.
If your Terror Ted is simply no longer wanted, please fill out this form within 14 days (from the day after delivery). You will be offered the option to return your order for a refund of the cost of the goods and shipping you paid for the goods to get to you. Return postage costs are at the expense of the customer.
Please note that I cannot be held responsible for an order not arriving in time for a special occasion, if this has not been discussed and agreed with me prior to despatch.
If an order is returned without this form having being filled in first, it will be treated as unwanted unless I authorise otherwise.